Online counseling, or "Teletherapy," is when a professional counselor or psychotherapist talks with a client over the Internet to give emotional support, mental health assessment, goal setting and a treatment plan. This process can be one question or an ongoing conversation; it could be by an iChat, telephone conference, Voice-over Internet Protocol (VoIP), or use of your computer to make a call for computer-to-computer connection.
Teletherapy is a viable alternative to therapy in person, especially when medical complications can limit a one's ability to see a therapist in person. Teletherapy is a source of help when traditional psychotherapy is not accessible. It's effective. It's confidential. Skilled, licensed, qualified, and ethical professionals conduct your Teletherapy. And for some people, it's the only way they can get help from a professional therapist.